Plot Network – Privacy Policy

This Policy applies to buyers, sellers, property owners, tenants, landlords, brokers, developers, Territory Partner applicants, Territory Partners, service providers and other persons who interact with Plot Network through our digital or offline channels.

• Identity and contact data: name, mobile number, email address, address, city/town, and other contact details.
• Account and profile data: login information, user role, preferences and account activity. If you choose to sign in with Google, we receive your name, email address and profile photo from Google, and use them only to create and identify your account.
• Property data: property location, photographs, videos, dimensions, price expectations, ownership-related information and documents voluntarily submitted for listing, review or transaction support.
• Buyer requirement data: preferred location, property type, budget, size, intended use, purchase timeline and financing preference.
• Territory Partner data: location/territory preference, occupation/business information, real-estate experience, investment readiness, operational availability and information supplied during the selection process.
• Communication data: enquiries, WhatsApp/SMS/email communications, CRM notes and call details. Calls may be recorded where lawful and where appropriate notice/consent is provided.
• Technical and usage data: IP address, device/browser information, cookies, analytics data, page interactions and referral/source information.
• Location data: approximate or precise location only where required for a feature and permitted by you or your device settings.
• Transaction/support data: information reasonably required for site visits, documentation coordination, loan facilitation, professional review or transaction support.

We may collect personal data directly from you through the Plot Network website or app, property-listing and buyer-requirement forms, Territory Partner applications, Meta/Google or other permitted lead forms, WhatsApp, telephone calls, email, events, Plot Melas and interactions with authorized Plot Network personnel or Territory Partners. We may also receive information from service providers or referral sources where the sharing is lawful and appropriate.

• Create and manage user accounts and enquiries.
• List properties and manage buyer requirements.
• Match relevant buyer requirements with available property information.
• Route enquiries to the appropriate Plot Network team or Territory Partner.
• Arrange site visits and support local coordination.
• Assess Territory Partner applications and manage partner onboarding and operations.
• Provide customer support and follow up on enquiries.
• Coordinate documentation, professional/legal review and eligible loan facilitation where requested.
• Operate CRM, call-centre, analytics and customer-service processes.
• Send service-related communications and, where permitted, marketing or promotional communications.
• Prevent misuse, fraud or security incidents and maintain records required for legitimate business or legal purposes.
• Improve Plot Network products, services, content, processes and customer experience.

Where processing is based on consent, we seek consent through clear affirmative action for specified purposes and limit collection to data reasonably necessary for those purposes. You may withdraw consent using the method provided in the relevant interface or by contacting us. Withdrawal does not affect processing already lawfully carried out and may affect our ability to provide a service that requires the relevant data.

If you submit an enquiry or request contact, Plot Network or authorized service providers may contact you through telephone, WhatsApp, SMS or email for the requested service, follow-up or related support. Marketing communications will be sent subject to applicable law and user choice. Where call recording is used, appropriate notice or consent will be provided as required.

Our website and digital campaigns may use cookies, pixels, analytics tools and advertising technologies to operate the service, measure performance, understand usage and improve advertising. Where required, users will be given appropriate notice and choices. Third-party platforms may process data under their own privacy terms.

We may share personal data only as reasonably necessary with:

• Authorized Plot Network Territory Partners or personnel handling the relevant enquiry or local service.
• CRM, cloud hosting, communications, telephony, analytics, marketing and technology service providers acting for Plot Network.
• Qualified advocates, document/revenue professionals, banks, housing finance companies, NBFCs or other relevant professionals where the user requests or requires such support.
• Government, regulatory, judicial or law-enforcement authorities where disclosure is required by applicable law.
• A successor or reorganized legal entity in connection with a lawful restructuring, merger, transfer or transition of the Plot Network business, subject to appropriate safeguards and notices where required.

We do not sell personal data merely as a data-trading business. Access by service providers should be limited to what is reasonably required for the relevant service.

Property and identity-related documents can contain sensitive information. Plot Network will seek to restrict access to such material to persons who require it for the relevant service. Public-facing property pages should use redacted or limited information where appropriate rather than exposing full documents or unnecessary personal identifiers.

We use reasonable technical and organizational safeguards appropriate to the nature of the data and our operations, including access controls, account security, role-based access where implemented, backups and service-provider controls. No electronic system can be guaranteed to be completely secure.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain transaction/business records, resolve disputes, prevent misuse and meet applicable legal or regulatory requirements. Data that is no longer required should be deleted, anonymized or otherwise handled in accordance with applicable law and operational requirements.

Subject to applicable law and its commencement provisions, you may request information about your personal data, seek correction or updating of inaccurate data, request erasure where applicable, withdraw consent where processing is based on consent, and raise a grievance regarding our processing. We may need to verify your identity before acting on a request.

Plot Network's real-estate services are not intended to be independently used by children for property transactions. Where personal data relating to a child is processed, Plot Network will follow applicable legal requirements, including requirements concerning verifiable parental or guardian consent when they apply.

Our website or app may link to third-party websites, maps, payment, communication, social-media or professional services. Those services may have their own privacy policies and practices. Plot Network is not responsible for a third party's independent privacy practices.

We may update this Privacy Policy as Plot Network's services, technology, legal entity or applicable requirements evolve. Material changes will be communicated through an appropriate website, app or other notice where required.

Plot Network is currently operated by Bruhat Marketing Private Limited. If the Plot Network business is later transferred to or operated by another duly incorporated group entity, the website and this Privacy Policy will be updated to identify the applicable legal operator and any required notices or safeguards will be implemented.

For privacy questions, consent withdrawal, correction/erasure requests or grievances, please contact Plot Network:

• Operator: Bruhat Marketing Private Limited
• Contact: Contact Us page
• Website: plotnetwork.in